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Chain In U.K. Tries To Lift 'Coffee Confusion'

Nov 1, 2012 (Morning Edition) — A coffee chain in Britain surveyed its customers and found 70 percent suffered "coffee confusion." So the chain is now offering a new trial menu in plain English. A latte is now "really really milky coffee." A cappuccino -- "frothy coffee." And a mocha -- "chocolate-flavored coffee."

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