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Learning What Not To Do From Paula Deen

Jun 27, 2013 (Tell Me More) — Disgraced TV chef Paula Deen joined the ranks of public figures who've had to apologize for past mistakes. But how does the average person seek forgiveness when they don't have a P.R. team on speed dial? Host Michel Martin speaks with Steven Petrow, etiquette columnist at The New York Times, about apologies.

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