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July 28, 2014 | NPR · Argentina says it cannot pay certain debts and will fall into default by July 31 if it can't come to an agreement with creditors. This would be Argentina's second default in 13 years.
 
July 28, 2014 | NPR · Even though Spain's economy is out of recession, youth unemployment has hit 57.7 percent — more than double the continent's average. Economists say it could be years before jobs return. By then, many Spanish 20-somethings — dubbed the "lost generation" — will have missed a decade or more of work.
 
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July 28, 2014 | NPR · To withstand their 9,300-mile migration, red knots feast on eggs from horseshoe crabs each spring in Delaware Bay. Scientists worry many crabs are starting to lay eggs before the birds can get there.
 

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July 27, 2014 | NPR · Israel and Hamas carried out a rhetorical battle Sunday over the fate of dueling offers to extend a ceasefire. In the end, the fighting resumed after Saturday's 12-hour truce. Israel vowed to continue its military campaign, targeting tunnels along the border. Wary Gazans prepared as best they could for the feast that marks the end of Ramadan.
 
July 27, 2014 | NPR · Anne Barnard from The New York Times talks with NPR's Eric Westervelt about the differences between the current explosion of violence in Gaza and previous ones.
 
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July 27, 2014 | NPR · The Harrier Jump Jet is known for vertical take-offs and landings. It also has an accident-prone track record, but that didn't dissuade one pilot from buying his dream plane.
 

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July 26, 2014 | NPR · Hezbollah has been a longtime ally of Hamas, but during this most recent conflict between Israel and Gaza they've taken a sideline role. NPR's Scott Simon talks to the BBC's Kim Ghattas in Beirut.
 

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July 27, 2014 | NPR · Fighting in Ukraine near the crash site of Malaysia Airlines Flight MH17 has international investigators staying away. NPR's Arun Rath talks with OSCE's Michael Bociurkiw about the investigation.
 

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customer service

Jul 18, 2014 — A Comcast service call making the rounds this week sounded really familiar to millions of Americans. But some companies have figured out how to make the universally unpleasant experience a lot better.
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Jul 16, 2014 — The man whose frustrating call to Comcast went viral says the customer service rep should not be fired. Ryan Block says the problem he encountered is far more systemic than one person.
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Jul 15, 2014 — In case you missed it, a customer posted eight minutes of a bleak call with Comcast. His attempt to cancel his cable set a new standard for bad customer service.
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Dec 10, 2012 — Cash registers may be on the wane in some stores as more retailers help customers complete purchases using mobile devices. It's convenient for shoppers, and retailers benefit by leaving customers less time to change their mind about a purchase.
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Jul 27, 2009 — Despite the fact that everyone on the NPR.org relaunch team was running around like lunatics for 14 hours Sunday, we still managed to tweet about the experience and receive constructive real-time feedback from the public.
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