Jul 15, 2014 — In case you missed it, a customer posted eight minutes of a bleak call with Comcast. His attempt to cancel his cable set a new standard for bad customer service.
Jul 3, 2014 — Pew surveyed more than 1,400 tech industry leaders and academics to find a troubling consensus: By 2025, the Internet will be more balkanized, more surveilled and less open.
Jun 27, 2014 — Is there really a difference between knowing an answer and knowing how to find an answer? Commentator Alva NoŽ asks this question and shares his answer.
Apr 28, 2014 — Twenty years ago, NPR alerted staff members that they would soon have access to a new form of communication: "A collection of computer networks that is connected around the world."
Apr 23, 2014 — According to reports, the FCC is set to approve a system in which Internet service providers offer a faster pipe to American homes to content companies willing to pay for it.
Apr 23, 2014 — President Dilma Rouseff signed the bill into law to kick off an international conference about the governance of the Internet.
Mar 14, 2014 — The U.S. government is asking the Internet Corporation for Assigned Names and Numbers to gather global stakeholders and come up with a transition plan.
Jan 12, 2014 — For some Americans, getting high-speed Internet can be a challenge. According to the American Customer Satisfaction Index, consumers rate Internet service providers worse than airlines, the postal service and health insurance in terms of satisfaction.
Oct 30, 2013 — The Internet can offer support and encouragement to teens at risk. Public health authorities should enhance those resources while being on guard for negative information that can jeopardize the health of vulnerable young people.
Oct 23, 2013 — A NASA mission to the moon has completed the first high-bandwidth space-to-ground communication using a laser. This is a big upgrade from the radio systems now in use and could potentially revolutionize deep-space communication.