Apr 7, 2014 — It's the carrier's second consecutive year at the top of the annual Air Quality Rating report, with JetBlue coming in second. Overall consumer complaints dropped 15 percent last year from 2012.
Apr 1, 2014 — "We cannot let another aircraft simply vanish," the head of the International Air Travel Association says.
Mar 13, 2014 — Malaysia Airlines says it will stop using codes associated with its missing Flight MH370 as a "mark of respect" for the plane's passengers and crew. It's a long-standing industry practice.
Dec 12, 2013 — The communications agency's commissioners voted 3-2 to consider new rules allowing voice calls while jetliners are in the air — something that's been forbidden on U.S. flights. But the head of the Department of Transportation says he's "concerned" by the prospect of such calls.
Nov 23, 2013 — Tom Wheeler toned down his original statement calling the prohibition on using cellphones in-flight "outdated and restrictive," by saying it may ultimately be up to the airlines to decide whether in-flight phone use is a good idea.
Nov 21, 2013 — The Federal Communications Commission is proposing a change to allow travelers to make phone calls as they fly on jetliners in the U.S. The agency's new chairman, Tom Wheeler, calls the current ban on the use of cellphones during flights "outdated and restrictive."
Nov 8, 2013 — By 2014, airlines will introduce an electronic tag system that allows you to track your suitcase's exact location on your smartphone during your travels.
Oct 30, 2013 — Airlines know well that frequent fliers tune out the familiar in-flight safety messages. These new efforts to present funny-yet-informative safety videos are getting some well-deserved attention.
Oct 7, 2013 — The purchase of 31 next-generation A350s marks the first time the Japanese carrier has opted to buy from the European aircraft-maker.
Sep 30, 2013 — An expert advisory committee recommended Monday that the Federal Aviation Administration allow the use of some personal electronic devices during takeoff and landing. But while many passengers are eager to use their tablets and music players all flight long, it may be months before any rules are changed.