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August 28, 2014 | NPR · James Tomsheck was pushed out of his job as internal affairs chief for Customs and Border Protection in June. He warns the agency has become a paramilitary organization with little accountability.
 
August 28, 2014 | NPR · U.S. and Russian experts recently met on neutral territory, on an island in Finland, to try to work through issues that have been building up ever since Vladimir Putin returned to the Kremlin.
 
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August 28, 2014 | NPR · Foster Farms has been accused of poisoning its customers with salmonella bacteria. But in recent months, the company has become a leader in the poultry industry's fight against the foodborne pathogen.
 

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August 27, 2014 | NPR · The end of August heralds the start to the final phase of the 2014 election season. As primaries wrap up and candidates ready themselves for November, NPR's Charlie Mahtesian lays out the political landscape.
 
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August 27, 2014 | NPR · Across the nation, state legislators are gearing up for Election Day. And they're well aware that their fates could be tied to national political forces like the president's low approval rating.
 
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August 27, 2014 | NPR · Irn Bru is a neon orange soda that inspires passion and may help explain the strong independent streak in Scotland as it prepares to vote Sept. 18 on whether to break away from the United Kingdom.
 

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August 23, 2014 | NPR · Nearly 1,500 people have died in the Ebola outbreak, and more nations in the region are closing their borders. NPR's Scott Simon speaks to Africa correspondent Ofeibea Quist-Arcton about the epidemic.
 

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August 24, 2014 | NPR · In the wake of violent clashes between protesters and police in Ferguson, Mo., President Obama is ordering a review of the federal programs that help local police departments purchase military gear.
 

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Customer relations

Jul 18, 2014 — A Comcast service call making the rounds this week sounded really familiar to millions of Americans. But some companies have figured out how to make the universally unpleasant experience a lot better.
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Dec 1, 2013 — Jon Taffer is a bar and nightclub consultant and the host of the reality show Bar Rescue. His new book is called Raise the Bar, and he says bars and pubs are part of America's fiber.
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Apr 25, 2011 — Gary Vaynerchuk used social media and offbeat video commentary to turn his family's New Jersey wine shop into a major Web retailer — and turn himself into a cult figure for wine enthusiasts. His new book, The Thank You Economy, is part memoir and part handbook for success.
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Nov 1, 2007 — When Barry Libert and Jon Spector set out to explore how social networking might help businesses, they allowed just about anyone with an idea to help write the book. Thousands of people contributed to We Are Smarter Than Me, which is about the wisdom of crowds.
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