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August 22, 2014 | NPR · The standoff between the U.S. and Russia over Ukraine has raised the specter of a new Cold War. David Greene talks to Julie Ioffe, of the New Republic, about what Russia's next move may be in Ukraine.
 
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August 22, 2014 | NPR · Even just the word Ebola is kind of terrifying. Why? Hollywood has a lot to do with it. But Ebola outbreaks also have all the ingredients for what one psychologist calls the "dread factor."
 
August 22, 2014 | NPR · Census Bureau data show a wider gap between rich and poor. Kelly McEvers explores this with economist Enrico Moretti of the University of California-Berkeley, author of The New Geography of Jobs.
 

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August 22, 2014 | NPR · It's been another rough August for President Obama. He's wrapping up a summer vacation marred by events in Ferguson, Mo., and the murder of an American journalist in the Middle East.
 
August 22, 2014 | NPR · Regular political commentators, E.J. Dionne of The Washington Post and Reihan Salam of The National Review, discuss the killing of American journalist James Foley and the ongoing conflict in Ferguson, Mo.
 
August 22, 2014 | NPR · The scent of fresh pencils is in the air, and homework assignments are around the corner. In honor of back-to-school season, author Alexander Aciman recommends The Lost Estate by Henri Alain-Fournier.
 

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August 23, 2014 | NPR · Nearly 1,500 people have died in the Ebola outbreak, and more nations in the region are closing their borders. NPR's Scott Simon speaks to Africa correspondent Ofeibea Quist-Arcton about the epidemic.
 

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August 17, 2014 | NPR · American fighter jets and drones carried out airstrikes against Islamist targets near the Mosul Dam in northern Iraq on Saturday. A breach of the dam could threaten entire cities.
 

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Customer services

Jul 18, 2014 — A Comcast service call making the rounds this week sounded really familiar to millions of Americans. But some companies have figured out how to make the universally unpleasant experience a lot better.
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Feb 22, 2012 — Advertisers collect information with every digital move people make. They then target ads based on that information. Communications scholar Joseph Turow worries that advertisers will use such data to discriminate against people and put them into "reputation silos."
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Nov 1, 2007 — When Barry Libert and Jon Spector set out to explore how social networking might help businesses, they allowed just about anyone with an idea to help write the book. Thousands of people contributed to We Are Smarter Than Me, which is about the wisdom of crowds.
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