Aug 7, 2014 — All the things customers do on phones — texting, tweeting, taking pictures, fussing with Wi-Fi passwords — slows down the process of being seated, ordering and paying the bill. And it's annoying.
Aug 5, 2014 — High-end restaurants featuring rock star chefs are starting to turn to tickets to stem the tide of no-shows. In the future, going out to eat could become a lot like going to a sold-out concert.
Aug 1, 2014 — When a patron of Mary's Gourmet Diner in Winston-Salem, N.C., posted a photo of her tab denoting a 15 percent discount for "praying in public," the post went viral.
Jul 29, 2014 — The National Labor Relations Board has found that McDonald's shares responsibility for working conditions at its franchised restaurants. The company will fight the ruling.
Jul 21, 2014 — A French law requires restaurants that sell homemade food to display a label on their menu to distinguish them from places that use frozen or vacuum-packed food. But critics say the law is too vague.
Jun 25, 2014 — Would a salad arranged like an abstract painting be more enjoyable and valuable to diners than a typical salad presentation? Psychologists tried to find out.
May 4, 2014 — Just about every bite of meat that a Pittsburgh chef served in 2013 was raised in Pennsylvania. He learned from his locavore experiment that diners prefer prime cuts of beef over sausage and offal.
Feb 5, 2014 — Across the state, towns and cities now see waste in the the full water glasses left on diners' tables. Santa Cruz is one of the first California towns to bar restaurants from serving drinking water unless diners request it.
Dec 3, 2013 — Everyone who's ever had a job has had to show up for work on days they'd rather be anywhere else. Keeping it together can be especially challenging for servers, whose livelihood depends on providing diners with pleasant experience.
Nov 8, 2013 — Restaurants with a "weak" reputation are more likely to write fake positive reviews, a study finds. But chain restaurants, which do not benefit greatly from Yelp, are less likely to commit review fraud.