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May 24, 2013 | NPR ·
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Ombudsman Featured Area 1
Mar 12, 2013 — When the headline on the Web version of a recent story called an active, 71-year-old midwife "elderly," she was offended. The reporter, meanwhile, asked for advice on what words to use. A check with experts finds division. Maybe, live forever and avoid labels? Please advise (about the labels).
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Mar 8, 2013 — Psychologists find that in experiencing a news story on a divisive issue, we all hear the arguments supporting the other side more than our own. We thus tend to see bias, often wrongly. Was this the case in a story about a Palestinian documentary filmmaker working near Israeli settlements on the West Bank?
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Mar 1, 2013 — A cost-cutting, face-saving move by the Post to replace its independent ombudsman with what sounds like a customer care representative is sadly shortsighted. It contributes precisely to the decline in public trust that lies behind the travails at the Post and all American news media. NPR in polls confronts the same trust malady. The press grows in power, yet sheds ever more controls. Editors will never investigate themselves. The public rebels.
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Feb 7, 2013 — NPR has been covering the recent conflict in Mali from on the ground. But when a listener heard several places being called "villages," she asked why the images of primitiveness. NPR's West Africa correspondent answered.
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Jan 28, 2013 — NPR's photo blog has started a remarkably considered conversation over the ethics of taking a moving Newtown picture of a woman praying in grief. The woman and the photographer — each sympathetic — weigh in. The blog's debate over trade-offs is worth expanding to a wider public.
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Jan 17, 2013 — Your complaints are heard. Or at least those of some of us. The NPR newsroom announced today that it will no longer refer on-air to the president as "Mr." in second references. The current president and his successors will be called by their last name, like the rest of us. But his wife is still "Mrs." And when there is a woman president? Oh, the gender conundrums.
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Jan 7, 2013 — Pushed by social media mores, we demand to know ever more about reporters online. But when Morning Edition went mainstream with innocent revelation, including a reporter's lack of information, listener complaints underlined the perils of the practice. We have no guidelines for a rapidly changing media world.
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Dec 29, 2012 — They are the subject of the fiscal cliff drama, and we find that the favored phrase by NPR reporters and hosts covering the negotiations is to call them "the wealthy." Some listeners rightfully object. However, alternatives such as "job creators" are also inaccurate and political.
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Dec 22, 2012 — Listeners debate the extent to which NPR should be in the live news business, but what really stood out all week in the Sandy Hook coverage is the remarkable accuracy and ethical restraint. The lessons of the Gabrielle Giffords debacle nearly two years ago have been well absorbed. Internal staff memos during the first day and a half of Sandy Hook are an example of how to do it right.
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Dec 12, 2012 — A look at the proportion of Republicans and Democrats speaking on air in relation to the "fiscal cliff" offers an insight into political bias by NPR. The finding? A pretty even balance, despite a slight Republican tilt in the numbers. But further dissection welcomed.
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