Dec 12, 2007 — If you hear one complaint from soldiers about how the Army handles post-traumatic stress disorder, it's about a bureaucracy that doesn't seem to care. The military officially recognized PTSD as a medical illness almost 30 years ago. Yet soldiers still complain of not getting the help they need. Mountains of paperwork, a backlog of claims, a shortage of licensed psychologists, and a dearth of scientific research all get in the way. In part two of our series on treating PTSD at Fort Drum, David Sommerstein has the story of one soldier who says Fort Drum's mental health system failed him again and again.
CORRECTION TO ORIGINAL STORY: This story first reported that the military requires three letters from commanders documenting that a soldier was in a traumatic combat situation. A Fort Drum spokesman e-mailed to say that one letter is required. The audio has been changed accordingly.