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Rival company to buy Watertown employer Stream Global Services

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Reuters is reporting the call center Stream in Watertown will change hands when its parent company is bought by a rival. It's not clear what effect that might have on the 700 people who work there.

Don Alexander, head of the Jefferson County Industrial Development Agency, says Stream's significance to the area's economy can't be overstated. The company has been a good employer, he says.

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Reported by

Joanna Richards
Watertown Correspondent

“They’ve created jobs which would not otherwise be here," says Alexander. "They have provided education wherein people can start in a lesser capacity and work their way forward by taking classes and courses, many of them offered by stream themselves. It’s just been a good relationship in the community."

HE says the IDA has been working with Stream on an expansion of their facility. It’s one of many revitalization projects in downtown Watertown: “If you consider the Stream upgrade with Woolworth upgrade, the upgrades going on in the Lincoln building and several others downtown, it suggests a rebirth of the core city. So we would certainly think, if for no other reason, think that the Stream impact would be significant on all of this."

Alexander says the expansion plans are continuing and the new facility could bring an added 300 jobs. He says the IDA has no indication Stream’s new owner Convergys, would move operations out of Watertown, and his organization wants to do everything possible to keep them in the city.

According to Reuters, Convergys said it would buy Stream for $820 million to diversify and scale up its operations. The company’s website says Convergys’s clients include DirecTV, Macy’s, and Cisco.

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