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A Cape Air flight preparing for takeoff at Adirondack Regional Airport. Photo: Brian Mann
A Cape Air flight preparing for takeoff at Adirondack Regional Airport. Photo: Brian Mann

Cape Air cancels plans for further NYC-area flights

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Cape Air has nixed its new service between the Adirondack Regional Airport in Lake Clear and White Plains before it even started.

The airline says the decision was based on poor advance bookings for the once-a-day, round-trip service, which was scheduled to start June 26 and run six days a week through Labor Day.

High ticket prices may be one reason why the White Plains route hasn't generated much interest.

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Reported by

Chris Knight
Adirondack Correspondent

Cape Air Communications Director Michelle Haynes said more than 1,100 seats were made available for the White Plains flights between late June and Labor Day, but as of last week only two dozen seats were booked.

"We are going to fly the people that did book," she said, "but going forward, for the present, there will be no more scheduled flights between Saranac Lake and Westchester airport. The demand simply was not there to make it a viable route for Cape Air."

Cape Air officials admitted the cost of airfare to White Plains, at $500 to $600 for a round-trip ticket, may have been a factor. That's roughly double the company's fares to Boston, which Cape Air serves daily, year-round from Lake Clear. The White Plains service costs more because, unlike the Boston service, it's not federally subsidized.

Asked how the company marketed the service, Haynes said an email blitz was sent last week to more than 30,000 of its customers, but it only resulted in a handful of new bookings. Haynes said she didn't know how much the service was pushed in the New York City area, although she described it as an expensive and tough advertising market to crack.

"If it appears down the line there is demand for it, and we take a close look at this, then certainly we will re-evaluate it," she said.

Corey Hurwitch, the Lake Clear airport's manager, said he was surprised Cape Air's White Plains bookings were so low, especially because the service was backed by a group of local residents, the region's state and federal politicians and some of the area's largest employers

Haynes said there are roughly 300 empty seats left on White Plains flights that the company will still run this summer. They can be found by using the reservation system on the company's website.

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